Frequently Asked Questions
Everything you need to know about bringing nature into your home.
How do you ensure the freshness of the flowers during delivery?
We source our blooms directly from sustainable farms and ship them in temperature-controlled packaging with hydration packs to ensure they arrive at your door in peak condition.
What is your policy on returns and refunds?
Since flowers are perishable, we cannot accept returns. However, if your arrangement arrives damaged or wilted, please contact us within 24 hours with a photo for a full replacement or refund.
Can I schedule a specific delivery date for a gift?
Yes, during the checkout process, you can select a preferred delivery date from our calendar to ensure your flowers arrive exactly when you want them.
Do you offer flower subscription services?
We do! You can choose between weekly, bi-weekly, or monthly deliveries to keep your home filled with fresh seasonal blooms at a discounted rate.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my flowers once they arrive?
Trim the stems at a 45-degree angle, place them in clean water with the provided flower food, and keep them away from direct sunlight and ripening fruit for maximum longevity.